The QuickBooks American Express not syncing issue is definitely a frustrating roadblock. Still, if you know the proper steps, you can easily tackle and quickly overcome this error. As we all know, QuickBooks is a trusted solution for businesses of all sizes. One of its valuable features is the ability to connect with various financial institutions and simplify the process of tracking transactions and managing accounts. Still, sometimes you may face problems like not syncing correctly or other related QuickBooks american express not syncing issues.
If you are unable to fix this issue on your own, then it's time to reach out to Quickbook support for further assistance; for that, dial 1.855.738.2784, and our experts will provide personalized guidance.
What is American Express Not Syncing Error in QuickBooks?
This error appears when there are synchronization issues between quickbooks and American Express, which further leads to difficulty in updating transactions, matching expenses, and other related problems. This problem can arise from various factors, such as browser issues, data discrepancies between these two platforms, or connection problems.
Why is QB American Express Not Syncing?
There are some common reasons that can cause this error are as follows:
If you have connected your American Express account to another company, you may face this error because you can only connect to one company at once.
A poor internet connection.
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Learn How to Resolve QB American Express Not Syncing Error
Below are some recommended steps that can help you get past this problem.
Solution: First, Disconnect and Then Reconnect to the AMEX Account in Quickbooks
Navigate to the Banking tab from the left menu of your screen in QB.
Now, choose the banking option and hit on the 'Edit'( a pencil icon) option.
After that, click on 'Edit Account Info' and select 'Disconnect the account on save.'
Now, choose 'Save and close.'
Disconnect the Intuit account through AMEX online banking
Disconnect the old Intuit connection for each AMEX card business card.
Go to the official American Express website and sign in.
Switch your account to business cards, but don't choose a personal or corporate one.
Click on 'Account services,' and after that, select 'Security and privacy.' You will find this option on the left.
Click on 'Manage partner permission,' select Intuit, and expand the section.
Choose 'Disconnect' and repeat the above steps for each card.
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Reconnect AMEX and QuickBooks
Go to the 'Banking' section and connect. Click on 'Connect' if you are doing it for the first time, and if not, choose 'Add account.'
Now, search for the American Express Business Card, click on it, and then press 'Continue.'
Enter your user ID and password and follow the prompted instructions.
Select the account you want to link with QuickBooks and tap the 'Account type.'
Further, select the 'Date Range' to download the transaction.
Click on 'Connect.'
Lastly, check for the error.
This blog post should help you fix the QuickBooks American Express not syncing error and ensure there is no further synchronization issue. If you need additional help, call 1.855.738.2784 to contact our support team.
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