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Writer's pictureMark Williams

Updated Resolution - ‘QuickBooks won't Restore backup’


QuickBooks won't Restore backup
QuickBooks won't Restore backup

Users trying to restore the backup of the QB data file may become anxious when they receive the ‘QuickBooks won't Restore backup’ message. We provide you with this comprehensive guide with real-world answers if you are one of those who have run into this issue and are unsure of what to do next.

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Causes behind the Error ‘QuickBooks won't Restore backup’

  • The read-only QuickBooks company file you are attempting to restore.

  • It is possible that the user attempting to restore the backup file does not have the necessary permissions and rights.

  • When Windows firewall, internet security, or network settings are incorrect, QuickBooks will not restore a backup.

Solutions to Handle Restore Error in QuickBooks Desktop

Restore a backup company file

QuickBooks creates a new company file (.qbw) when you restore by using the backup company file (.qbb).

Important: You must first transfer the backup company file to your local hard disc if it is currently stored on an external device, such as a USB drive, or a hosting service, such as Box. Follow the below steps:

  1. In QuickBooks, select Open or Restore Company from the File menu.

  2. Click Next after choosing Restore a backup copy.

  3. Choose Local Backup, then click Next.

  4. Search your computer for your company's backup file. This is how it ought to appear: [Your company name].qbb.

  5. Decide where to keep your recovered company file by choosing a folder. then choose Open.

Note: Your data can be overwritten if the backup is opened in the same folder as your current company file.

You can give your current company file or the backup a new name to prevent overwriting anything. Or, you might save the backup in a different folder.

6. Select Save at an appropriate time. If you receive any messages alerting you to the possibility of overwriting your data, choose the option that best meets your needs. Unless you are certain you want to, avoid overwriting anything.

If you run into problems restoring your backup file, here is how to fix them.

Restore missing payroll data

  1. Select Send Payroll Data from the Employee menu.

  2. Verify the field for Items to send. Choose Send if you have 0 paychecks for $0.00.

If there are any transactions listed, do not select Send.

Conclusion

Do not let these error ‘QuickBooks won't Restore backup’ messages drive you crazy. Let us take the stress out of your financial software. Reclaim your time and say hello to smooth sailing with our QuickBooks support staff! Your success is our satisfaction, and we cannot wait to help you thrive! Make a call to us at 1.855.738.2784 with pride.

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