Employers can pay the employee salaries on time and according to the tax table with the help of QuickBooks. The software is the best in its category but sometimes deals with internal issues that create problems for the users. QuickBooks error 15106 appears during the payroll update and causes the process to stop instantly. If you also face this error on your QBDT, keep reading the blog to figure out why it generates and the actions you can take to rectify it.
Approach a QB support team at 1.855.738.2784 for troubleshooting guidance to resolve the error quickly.
Reasons
This error doesn’t let the payroll service updates get installed once QBDT gets infected with it. The circumstances under which this payroll issue fosters in the software are mentioned below-
Windows Firewall has restricted QBDT functions, and the software deals with issues while connecting to the internet or accessing its program files.
A security software installed on your system has blocked QB background processes leading to a malfunction in the software.
Your Windows account doesn’t have the rights to use the applications or resources required for the payroll update.
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Solutions
Until the error isn’t resolved, you keep receiving an error message, ‘The program cannot be opened,’ whenever you try to update payroll. The effective actions against this error are discussed below in detail-
Solution 1- Disable the anti-virus and rename the folder set as the download location for the update
QuickBooks or any other application struggles to run if its background processes are blocked, or the security software limits its functions. This mostly happens if you have AVG, Spy Sweeper, or a similar anti-virus installed on your PC. You must first check its quarantine list and remove all the QB-related processes like QBUpdate.exe, QBDBMgrn.exe, or QBDBMgrN.exe. The payroll update can also suffer if the download location becomes inaccessible for QBDT. You must apply the following steps to stop your antivirus and fix issues with the download location-
Press Ctrl+Alt+Del together on your keyboard and click Task Manager in the window.
Navigate to the Processes tab and search the list for your antivirus process (.exe).
Right-click Antivirusname.exe and tap End Process.
Now run File Explorer (Windows+E) and go to C:\ProgramFiles\Intuit\QuickBooks(year)\Components.
Right-click the downloadqbXX (XX denotes product version) folder and select Rename.
Type .old at the end of the folder name and save it.
Open QuickBooks and download the payroll updates.
If the error obstructs the payroll update again, move to the next solution.
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Solution 2- Download payroll updates signed in with your Windows admin account
QuickBooks can struggle to download the payroll updates or even run if it doesn’t have admin rights. You’ll have to prevent QB background processes from getting blocked & eliminate the issue by using a Windows account with Admin rights. Use these steps-
Click the Windows Start icon and select the Username option.
Tap Sign out in the options list.
Click your Admin account on the login screen or enter the account details to sign in.
Update payroll again after you sign in with your Windows account.
Conclusion
This blog is all about the reasons why QuickBooks error 15106 interrupts the payroll updates and causes the software to crash. The blog also consists of some accurate methods to terminate the issue, which you can use to download the payroll update successfully on your QBDT.
Clarify your remaining doubts by contacting a QB support team at 1.855.738.2784.
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