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QuickBooks Network Diagnostics Failed: Complete Step-Wise Methods

Writer's picture: Mark WilliamsMark Williams

QuickBooks Network Diagnostics Failed
QuickBooks Network Diagnostics Failed

QuickBooks users need the accurate functioning of ‘QuickBooks Database Server Manager’ in order to successfully operate the QB Desktop application in the multi-user mode. Any problem related to ‘QB Database Server Manager’ restricts the user from running QB Desktop in the multi-user mode.

Sometimes, users bump into a specific error message called ‘QuickBooks Network Diagnostics Failed’ while attempting to operate QB in the multi-user mode. Usually, this error message appears due to some technical issues related to ‘QB Database Server Manager’.

Here, this blog shall fully elaborate on different methods to effectively tackle this problem.

Are you constantly encountering the ‘QuickBooks Network Diagnostics Failed’ error message? You can dial 1.855.738.2784 to get immediate help from our QB Experts Team.

QB Desktop Network Diagnostics Error Message: Common Reasons

The ‘QB Desktop Network Diagnostics Error Message’ crops up due to the reasons listed here:

  • Having different versions of ‘QB Database Server Manager’ and ‘QB Desktop’ can effectively evoke this problem.

  • The presence of certain network issues & common connectivity problems can also trigger this error.

Simple Troubleshooting Methods for ‘Network Diagnostics Failed Error in QuickBooks Desktop’

The ‘Network Diagnostics Failed Error in QuickBooks Desktop’ can be tackled via the methods stated below:

Method 1: Check & match the present versions of ‘QB Desktop’ and ‘QB Database Server Manager’ to tackle this issue

  • In this resolution, promptly bring up the ‘Run’ window by tapping the ‘Windows + R’ keys and easily execute the ‘services.msc’ command through the same window to obtain the ‘Services’ window on the screen.

  • Now, find the complete list of different applications & programs displayed on the ‘Services’ window & instantly locate the ‘QuickBooksDBXX’ icon on the same list to note the last two digits (‘XX’).

  • These last two digits indicate the current version of ‘QB Database Server Manager’, and you have to compare these last two digits with the present version of ‘QB Desktop’.

  • If you have determined that you possess different versions of ‘QB Desktop’ and ‘QB Database Server Manager’, you will have to carefully update the version of ‘QB Database Server Manager’ to ultimately remove this problem.

Method 2: Fully exterminate different network glitches & connectivity problems via the ‘QB File Doctor’ utility

  • Accurately visit the official website of Intuit and instantly download ‘QuickBooks Tool Hub’ via the verified link, following which the relevant download file (‘QuickBooksToolHub.exe’) should be stored inside the ‘Documents’ folder.

  • Next, the downloaded file (‘QuickBooksToolHub.exe’) must be executed to install ‘QB Tool Hub’ on the computer, after which the ‘QB Tool Hub’ window needs to be acquired by double-clicking the ‘QB Tool Hub’ icon

  • At this step, precisely choose the ‘Company File Issues’ menu indicated on the ‘QB Tool Hub’ window & access the ‘Run QuickBooks File Doctor’ icon, following which you have to load the data file through the ‘Browse and Search’ icon.

  • Thereafter, write the QB admin password inside the appropriate fields and hit the ‘Continue’ button to finally run this utility on the computer.

  • Now, all the network problems shall be rectified, thereby allowing you to execute QB in the multi-user mode.

Both methods are fully verified & suitable for the full elimination of the ‘QuickBooks Network Diagnostics Failed’ error message. For further help, dial 1.855.738.2784 to connect with our QB Professionals Team.

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