QuickBooks is a reliable accounting software that allows users to connect all the systems in their organizations in a multi-user network. Unfortunately, users sometimes run into QuickBooks error H101 while setting up the multi-user network. If you also encounter this error code on your QBDT, continue reading further to understand why the error develops and the correct methods to resolve it.
Rectify the error effectively with the troubleshooting guidance provided by our QB support team at 1.855.738.2784.
Why your QuickBooks develops this multi-user mode issue?
You primarily encounter the H101 error QuickBooks 2020 while switching your server computer to multi-user mode for sharing the data file. The conditions that cause the development of internal issues during multi-user network setup are mentioned below-
The company file is occupied by another user running QBDT in single-user mode.
One or more workstations try to host the company file running in multi-user mode.\
The company file is severely damaged, causing issues when the software tries to process it.
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Techniques to resolve the error
You might also face problems using your company file data after the server computer fails to host the file due to multi-user mode issues. You can tackle the issues quickly from the software using the following methods-
Solution 1- Set up your QBDT hosting settings correctly to host the company file
You run into QuickBooks error message H101 when the server computer fails to switch to multi-user mode. This can happen if multiple systems in the network run in multi-user mode or the file is opened in single-user mode on the server computer. You must always make sure that your server computer is the only one running in multi-user mode & the workstations use the single-user mode. Incorrect hosting setup in your QBDT can also affect the DBSM and stop it from running in the background. The issue can be quickly removed by adjusting the QB hosting settings as shown in the following steps-
Approach the workstation that developed this error and open the QBDT File menu.
Select Utilities from the options and tap Stop hosting multi-user access.
Repeat the same steps on all the workstations to switch them to single-user mode.
Open the QuickBooks File menu on the computer containing the data file (Server) and click Utilities.
Tap Host multi-user access and reopen the company file in multi-user mode.
If the error code develops again, move to the next solution.
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Solution 2- Restart the QuickBooks DBSM processes
You can also face this multi-user mode issue if the background processes of the DBSM stop running due to the interruption of other PC applications. You must restart the background process to ensure the multi-user network setup doesn’t fail again. Here are the steps to restart the DBSM process-
Press Ctrl+Alt+Delete on the keyboard and select Task Manager from the menu.
Go to the Processes tab and search for QuickBooksDBXX in the list.
Single-click on the DBSM process and tap End Task.
The process will restart once you launch your QuickBooks Desktop.
Conclusion
This blog focuses on the reasons QuickBooks error H101 appears while switching the server computer to multi-user mode. The effective ways to remove this error from your QBDT are also discussed in the blog, which you must use to prevent issues during multi-user network setup.
Talk to our QB professionals at 1.855.738.2784 if you face problems while using the solutions.
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