QuickBooks allows users to set up a multi-user network to host a file using the server computer and connect all the other workstations. This network saves a lot of time and effort as multiple users can simultaneously work on the same data. The software can sometimes struggle while connecting to the company file in the network. QuickBooks Error H303 occurs when the user tries to access a company file and fails to do so. If you are also locked out of your financial data due to this error, stick to this blog till the end to find out the reasons for this error and the adequate means to tackle it.
If you want guidance while troubleshooting, contact a QB expert available at 1.855.738.2784.
Reasons
The causes mentioned underneath are responsible for the development of this QuickBooks error-
The Database Server Manager has malfunctioned, leading to a failure in the multi-user network setup.
The company file you tried opening has been damaged by a virus attack and is now unusable for the software.
The hosting settings in QuickBooks are inappropriate for the multi-user network.
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Solutions
The methods listed below are effective against this QuickBooks error-
Solution 1- Configure the hosting settings in your QuickBooks
The multi-user network setup in QuickBooks contains a server computer that hosts a company file in multi-user mode, and all the workstations can access or work on the file in Single-user mode. This error occurs when one or more workstations run in multi-user mode which is unacceptable because only the server computer is allowed to run in multi-user mode. Refer to the steps below to fix this error-
Go to all the workstations starting from the ones that developed this error.
Open QuickBooks, click on File, and select Utilities.
Ensure the Host multi-user access option is visible, and if you see Stop hosting multi-user access, click on it.
Repeat these steps for all the workstations.
Open QuickBooks on the server computer.
Click on File and select Utilities.
Ensure it runs in multi-user mode by selecting the Host multi-user access option.
Try to access the file again after configuring the QuickBooks hosting settings.
If the error pops up again, try the next method.
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Solution 2- Utilize the QuickBooks File Doctor Tool
This error can also result from an unsupported company file damaged due to a virus attack or data corruption. You can fix the file using the latest version (1.6.0.2) of the Tool hub available on the official QuickBooks website. Do as per the steps below-
Go to the Company file issues menu in the QuickBooks Tool hub.
Select the Run QuickBooks File Doctor tool.
Locate your company file using Browse and enter your QB admin password.
Wait until your company file is repaired by the file doctor tool and reopen QuickBooks.
The multi-user mode issue will now be fixed after using the methods given above.
Conclusion
The information related to QuickBooks Error H303 is shared in this blog, including the circumstances which cause this error to develop. The methods to fix this error are also present in the blog, which we expect you to apply and make your QuickBooks free from errors.
If you face any issues while applying the solutions, clear your doubts with the help of a QB support team available at 1.855.738.2784.
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