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Eradicate QuickBooks Unable to Open Company File Issue with Effective Methods

Writer's picture: Mark WilliamsMark Williams

Updated: Dec 5, 2023


If your QuickBooks company file won’t open, don’t worry; this is a common issue faced by many QB users. We know how crucial the company data file is for running various business and accounting functions, and issues while accessing them can lead to error codes on the screen. This error can arise due to many possible reasons, like a damaged or corrupted hard drive. If you are getting the QuickBooks unable to open company file error, you can use the solutions given below to easily address it.

If you are having trouble understanding the solutions or eliminating the error message on your own, you can reach out to us at 1.855.738.2784 to get direct assistance from our team of QB experts.

QuickBooks Won’t Open Company File Error: Possible Triggers & Causes

You might be encountering the QuickBooks will not open company file issue due to the common reasons and factors mentioned below –

  1. The company data file you are trying to access is damaged or corrupted, and the file might be missing or accidentally deleted by the user.

  2. The hard drive that stores your company data file is corrupted or damaged, and the file might be located in an external drive.

  3. Your company file has an incorrect or invalid extension in QuickBooks, and there might be some location access issues in the application.

  4. Your QuickBooks Desktop application is outdated or obsolete, and the old/discontinued version is causing compatibility issues while running the company data file.

Steps to Reliably Rectify the QuickBooks Company File Not Opening Error Message

The company file won’t open in QuickBooks Desktop issue can be effectively terminated by using the solutions given below –

Solution 1 – Activate the Quick File Doctor Utility to Mend the Company File Damage & Corruption

You can address the QuickBooks POS not opening company file error by utilizing the QuickBooks File Doctor tool.

  1. Download the QuickBooksToolHub.exe setup file from Intuit’s website by following the on-screen instructions and installing the utility to double-click and open it.

  2. Once the tool hub opens, select the QuickBooks File Doctor Tool from the Company File Issues tab to browse your company file for issues.

  3. Select the Check your File and Network option and let the tool detect and fix the file issues leading to the access errors in QB, followed by rerunning the application.

Solution 2 – Verify the File Extension and Edit the QBW File Properties from the Advanced Menu

You need to ensure that your company file has the correct file extension and the properties are as per QB criteria.

  1. Open your QuickBooks company file location and right-click your QBW file to select the Properties section.

  2. Ensure that the file size is at least 7 MB and move to the Advanced tab to verify that the Compress and Encrypt boxes are selected, followed by hitting OK.

Conclusion

If your QuickBooks unable to open company file, you can use the methods given above to eliminate it. If the error message persists, you can call us at 1.855.738.2784 to get immediate assistance from our technical support team.

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