QuickBooks Point of Sale is a bookkeeping software crafted exclusively for retail store owners. The software helps them manage their inventory and set discount rates after analysing customer data to maximize sales. But sometimes the software fails to start after displaying error initializing QBPOS application log message on the screen. If you also encounter this issue while starting QuickBooks POS, continue reading this blog to figure out the triggers for the issue and the methods to resolve it.
Speak to a QB support team at 1-855-856-0042 to rectify this error quickly from your PC.
Reasons
QuickBooks Point of Sale fails to launch on your PC after the development of this error due to the reasons mentioned below-
The shell process running in the background is interrupted by the Windows Firewall or other applications running on your computer.
The Shell folder is inaccessible or contains unreadable files, which causes issues when the software tries to process the files.
The Windows account you use doesn’t have permission to access the files on your system drives.
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Solutions
You can prevent issues while launching QB Point of Sale by executing the methods mentioned below-
Solution 1- Stop the shell process and rename the user.config file
This error won’t let your launch QuickBooks Point of Sale or cause a crash in the software a few seconds after opening. This happens when the shell process running in the background gets interrupted, or the software fails to process a file inside the folder. The user.config file inside the folder might have been damaged, leading to issues when the software tries to process it. You can resolve the issue by stopping the QB POS shell process in the background and renaming the user.config file as shown in the steps below-
Press Ctrl+Alt+Delete on your keyboard and click the Task Manager option in the following menu.
Go to the Processes tab and click on the QBPOS shell process to highlight it.
Tap the End task option located at the bottom of the tab.
Once the shell process stops running, you need to visit C:\Users\(Current User Name)\AppData\Local\Intuit using the file explorer to find the QB POS files. Apply these steps thereafter-
Click the View option at the top and mark the Hidden items checkbox with a single click.
Use the Date Modified filter to sort the files and open the recently created QBPOSshell.exe folder.
Right-click the user.config file and tap Rename.
Add ‘old’ at the end of the file name as an extension.
Relaunch QuickBooks Point of Sale.
If QuickBooks POS fails to open, try the next solution.
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Solution 2- Sign in with your Administrator Windows account
QuickBooks POS might fail to run if it cannot access its program files in the system drive. The software will develop issues in the absence of the files and crash while opening.
Click the Windows button on your taskbar and tap the user icon.
Click Sign out to go to the login page of your windows.
Sign in using the Admin account credentials and reopen QuickBooks Point of Sale.
Conclusion
This blog explains why an error initializing QBPOS application log message appears while opening QuickBooks Point of Sale. We expect you to use the techniques mentioned in the blog to rectify the issue and use QuickBooks without any problems.
Contact a QB professional at 1-855-856-0042 if you encounter any issues while using the methods.
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